Canada

FAQs

Common Queries Answered

Frequently Asked Questions?

"We understand that trust is essential, especially when ordering online. Here’s why you can feel confident with us: Verified Operations: We are a registered business with a proven track record in pharmaceutical supply and international delivery. Transparent Communication: We maintain clear, honest communication throughout the order process—including shipment updates and tracking details. Secure Payments: We offer trusted local payment options for customers in the USA, UK, Canada, Europe, and more. High Success Rate: We have a 98%+ successful delivery rate and many satisfied repeat customers. Customer Support: If any issue arises, we’re committed to resolving it—be it reshipment, tracking help, or clarification. We’re happy to share customer feedback or answer any questions you may have."

To be very frank, we cannot predict the behavior of customs in your country, as it varies from case to case. However, we take utmost care in our packaging. We pack the parcel discreetly—often as a gift, using silver paper and bubble wrap inside—and try to keep the parcel size as compact as possible to improve the chances of smooth clearance. Our successful delivery rate is over 98%, and we consistently work to maintain that standard."

"While we strive to ensure timely and safe delivery, we cannot offer an absolute guarantee due to factors beyond our control such as customs clearance, local postal delays, or unforeseen logistical issues. However, we provide tracking for all shipments and work closely with our logistics partners to minimize any delays. In case the order gets stuck in customs or is undelivered, we offer a reshipment to ensure you receive your package."

"The delivery time depends on the destination. Generally, it takes around 7 to 8 working days to reach the UK, 15 to 18 days for the USA, and 15 to 20 days for Australia."

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